3008 Privacy Policy – Here's Exactly What We Do With Your Data
We keep things straight with you. This page explains what personal information 3008 collects, why we need it, who we share it with, and how you can control it — all in plain language built for Filipino players.
What This Policy Covers
Read through each section to understand exactly how 3008 handles your personal information — from sign-up to withdrawal and everything in between.
1. Information We Collect
When you create an account on 3008, we collect the personal details you provide during registration — including your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect information generated through your use of the platform, such as your betting history, session activity, device type, IP address, and browser data. This technical information helps us identify suspicious login attempts and protect your account from unauthorised access. If you contact our support team, the content of those communications is also stored as part of your account record. We collect only what is genuinely needed to operate a safe, fair, and compliant sports betting platform for players in the Philippines.
2. How We Use Your Information
Your personal data is used primarily to operate and maintain your 3008 account — this includes processing deposits and withdrawals, verifying your identity, and settling bets accurately. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and important policy updates. Aggregated and anonymised usage data helps us improve the platform experience, optimise mobile performance, and develop new sports markets that Filipino players actually want. Where required by Philippine law and applicable gaming regulations, your information may be used to fulfil anti-money laundering and Know Your Customer obligations. We do not use your personal data to make automated decisions that produce legal or similarly significant effects on you without human review.
3. Who We Share Your Data With
3008 does not sell, rent, or trade your personal information to third-party marketers under any circumstances — this is a firm commitment we make to every player on the platform. We do share limited data with trusted service providers who support platform operations, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the stated purpose. In cases where Philippine law or a valid regulatory authority requires disclosure, we will comply fully and, where legally permitted, notify you of such a requirement. Our responsible gaming partners may receive anonymised data to help identify patterns of harmful gambling behaviour, but this is never linked back to identifiable individuals without consent. Any third party we work with is carefully vetted and held to the same standard of data protection that we apply internally.
4. How Long We Keep Your Data
We retain your personal data for as long as your 3008 account remains active and for a period after closure as required by Philippine gaming and financial regulations — typically a minimum of five years following the last transaction on your account. Betting records, transaction logs, and identity verification documents are kept for compliance and audit purposes even after an account is closed, and this retention period may be extended if an account is subject to a legal investigation or dispute. Communications with support are retained for a reasonable period to allow us to respond to any follow-up queries and to maintain a record of how issues were resolved. Once the applicable retention period expires, your data is securely deleted or irreversibly anonymised so it can no longer be linked back to you. You can request confirmation of how long specific categories of your data are held by contacting us through the details provided at the end of this policy.
5. Security Measures We Have in Place
3008 uses industry-standard Transport Layer Security (TLS) encryption across all connections between your device and our platform, ensuring that data transmitted during login, deposits, and withdrawals cannot be intercepted by third parties. Internally, access to personal data is restricted to staff members who have a legitimate operational need, and all access is logged and audited on a regular basis. We conduct periodic security assessments and work with cybersecurity specialists to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 3008 will notify you and the relevant Philippine authorities as required by applicable data protection law. While we take every reasonable measure to protect your account, you also play a role — always use a strong, unique password for your 3008 account and enable any two-factor authentication options available in your account settings.
6. Your Rights as a Data Subject
As a player in the Philippines, you have meaningful rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal data we hold about you, and to request corrections if any of it is inaccurate or incomplete. You can request the deletion of your personal data where there is no longer a lawful basis for us to retain it, subject to our regulatory obligations to keep certain records. You also have the right to object to processing that is based on our legitimate interests, and to request that we restrict processing while a complaint is being investigated. To exercise any of these rights, contact us using the support email listed at the bottom of this page, and we will respond within the timeframe required by applicable Philippine law.
7. Cookies and Tracking Technologies
3008 uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions on mobile and desktop. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. We also use analytics cookies to understand how players navigate the platform — this data is aggregated and does not identify you personally, and it is used solely to improve the 3008 user experience. We do not use advertising tracking cookies or share cookie data with social media platforms for targeted advertising purposes. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform.
8. Contact and Policy Updates
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how your information has been handled, you can reach the 3008 data team at [email protected] — please include your registered account email and a clear description of your request so we can respond efficiently. This policy is reviewed regularly and updated to reflect changes in Philippine law, platform features, or industry best practice. When material changes are made, we will update the date at the top of this page, and where appropriate, notify registered players directly. Continued use of the 3008 platform after a policy update constitutes your acceptance of the revised terms. We encourage you to revisit this page periodically so you always know how your data is being protected.
Privacy Questions Filipino Players Ask Most
Straight answers to the most common data and privacy questions we get from players across the Philippines.
No — 3008 does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your information is shared only with trusted service providers who directly support platform operations, such as payment processors and identity verification services, and all of them are contractually required to protect your data. We take this commitment seriously and it will not change. If you ever receive unsolicited marketing from a third party claiming to have your details from 3008, please report it to us immediately at [email protected] so we can investigate.
Yes — as a player in the Philippines, you have the right under the Data Privacy Act of 2012 to request access to the personal data we hold about you. Simply email [email protected] from your registered account email address and state clearly that you are making a data access request. We will verify your identity and provide you with a summary of the data we hold within the timeframe required by Philippine law. This includes your account information, transaction history, and communication records. There is no fee for a standard data access request.
When you close your 3008 account, we are required by Philippine gaming and financial regulations to retain certain records — including transaction history and identity verification documents — for a minimum period of five years. This is a legal obligation and is not something we can waive at individual request. After the applicable retention period expires, your data is securely deleted or permanently anonymised. If you close your account and wish to understand exactly which categories of data are being retained and for how long, you can request this information through our support email and we will provide a clear explanation.
All payment transactions on 3008 are processed over TLS-encrypted connections, meaning the data travelling between your device and our servers cannot be read by anyone intercepting the connection. We work with regulated payment processors who are responsible for the actual storage and handling of your payment credentials — 3008 itself does not store full card numbers or full bank account details on our own servers. Our payment partners comply with applicable financial data security standards and are regularly audited. If you ever notice a transaction on your 3008 account that you did not authorise, contact us immediately at [email protected] so we can freeze the account and investigate without delay.
Your Privacy Is Sorted — Ready to Play?
Now that you know exactly how 3008 protects your data, you can bet with confidence. Create your free account and start exploring sports markets, voucher promos, and expert betting tips made for Filipino players.